What if I do not have music on my card?
Just about any browser will work to pick up a card but some do a better job than others with music. This service is optimized for good music playback with Netscape 3.0 or higher and Microsoft Internet Explorer 3.0 or higher.  If you are picking up a card using one of the browsers mentioned above and do not have music on your card the most common cause is the card sender not selecting a music clip when the card was filled out.

 How long do I have to pick up my Christmas Card?
Christmas Cards are kept on the server for at least 30 days.  Cards older than that are cleared from the system to make room for new cards.

Will I know if the card I sent was picked up?
If you select the notify option you will get an official notice from AdventurePostcards.com.   You will get an email notice every time a card is viewed to if a recipiant looks at your card five times you will get five email notices. When you send a card it is a good idea to double check the recipient's email address to be sure it is correct.  If the recipient's email address is not correct the email notice will not reach the recipient and they will not get your Christmas Card.

How long does it take for the Christmas Card notice to get to the recipient?
The pickup notice is in the mail by the time that you get to the screen which says "your card was sent".   Once sent it is usually in the recipient's mail box in a matter of seconds although delivery could take upwards of two or three hours if there are problems somewhere on the Internet between our server and the recipient's.   Usually the biggest problem in card delivery is the recipient not checking their email to know that your card was sent.  Some people go two or three weeks without checking their email.   The sender entering a invalid recipient email address onto the card is about the only reason the notice would not make it to the recipient's email box.  When you send a card be sure to check the recipient's email address to be sure it is correct.

Can I send my card to more than one person at a time?
Yes.  On the page where you select your card you can specify up to 10 recipiants of your card. If 10 people isn't enough then send the card to yourself and you will get a card URL in the mail. Use your email address book to forward the card URL to as many people as you like.

Is this service really free?
Yes this service is really free to use.  How can we do this?  Yes there is a sizable amount of expense involved in maintaining the hundreds of megabytes of postcards and the hundreds of gigabytes of internet bandwidth required to transfer them to the users.  This service can only be provided for free because of the financial support of our advertisers who's banner ads you have surely seen on our pages.  These banner ads only provide income for our service if visitors like yourself click on them.  If you like this free service and  would like to help support it simply click on one of the banner ads that interest you.

What if my card E-Mail notice doesn't go to the recipient?
It is possible for Internet Service Providers to have their SPAM protection software set so aggressively that it can block the outgoing postcard E-mail coming from our site. We have seen this happen with both AOL and MSN Hotmail and we can't do much to counteract this on our end. There are two ways that we know of to fix the problem when you notice that it has occurred.

#1. The recipient can white list AdventurePostcards.com
A SPAM filtered card notice will probably go to the recipients junk mail folder. The recipient should be able to go into the junk mail folder, select the message and then white list it. MSN for example has a button at the top of the message which says, "This is not Junk" and at the bottom which says, "Not Junk Mail". Pressing ether of these buttons should allow all future mall from AdventurePostcards to come through correctly.

#2. The sender can send the card to themselves and then forward it to the recipient.
The second option is to address your card with the recipient's name but put your E-mail address in both the sender and recipient email address boxes. This doesn't affect the card at all and the result is that you will receive the E-mail notice instead of the recipient. When you receive the email notice simply forward it on to the desired recipient(s). Since the notice is now coming from you instead of us there is little chance the recipient ISP is going to block it as junk mail. If you don't receive the card notice when you do this then you may need to go back and do step one to receive the email notice from your ISP.

What if my question is not covered here?
Feel free to contact the system administrator with any other questions.